FAQ
What does Made-to-Measure mean?
Made-to-Measure (MTM) is the term tailors use as a halfway point between Made-to-Order (MTM) and Bespoke. MTO takes an existing template of sizing and designs, and allows you to choose minor details such as fabric or button options.
MTM, however, is vastly different to this and off-the-rack options as you will work alongside a tailor who will measure your body and craft a garment of your specification from scratch. The garments are completely customisable, and hence is a much lengthier process than the more basic options of off-the-rack and MTO. This allows one to progressively improve on the pattern, and any minor issues are worked out in a gradual dialogue between client and tailor to achieve the ideal fit.
Bespoke is at the top end of tailoring. This is for the gentleman with a serious #menswear addiction, or just a man who enjoys some of the simple and finer pleasures of life. Bespoke suiting is crafted unhurriedly around the body, utilising pinpoint attention-to-detail to correct even the most minute irregularities in posture, stance and other asymmetries. Bespoke garments are a gradual process whereby the garments arrive half-conscructed to evaluate these minor details and correct if needed. Generally there are three to four fittings, and the process may take anywhere from eight to twelve weeks for completion. Prices by request.
MTM, however, is vastly different to this and off-the-rack options as you will work alongside a tailor who will measure your body and craft a garment of your specification from scratch. The garments are completely customisable, and hence is a much lengthier process than the more basic options of off-the-rack and MTO. This allows one to progressively improve on the pattern, and any minor issues are worked out in a gradual dialogue between client and tailor to achieve the ideal fit.
Bespoke is at the top end of tailoring. This is for the gentleman with a serious #menswear addiction, or just a man who enjoys some of the simple and finer pleasures of life. Bespoke suiting is crafted unhurriedly around the body, utilising pinpoint attention-to-detail to correct even the most minute irregularities in posture, stance and other asymmetries. Bespoke garments are a gradual process whereby the garments arrive half-conscructed to evaluate these minor details and correct if needed. Generally there are three to four fittings, and the process may take anywhere from eight to twelve weeks for completion. Prices by request.
What if I order it online and when it arrives I need alteration?
Our online measuring portal is designed to attain the most accurate measurements when you measure yourself up. Should your garment arrive and not fit to your satisfaction, we offer an alteration credit reimbursement up to $75.00 (AUD) with receipt of alteration services. This credit will go toward your next purchase from The Black Label, and future pieces will be made to the new measurement corrections.
Where are the garments made?
We source cloth, buttons and other essential detailing from all over the world, which depending on the range is brought back to a central hub for construction - where we make your garment depends on pricing and quality options. For our Standard range we use a separate factory with cutting edge technology, however our Premium and Deluxe ranges are all made within The Black Label family workshop in Hong Kong where garments are made by our Master Tailors all the way from cutting cloth to canvas sewing.
How long do they to make?
For our Premium and Deluxe ranges the suit will take just four weeks from one of our skilled tailors measuring you to when it arrives in store. For Standard range garments this is up to six weeks.
I'm getting married and would like a suit. How long should I wait until getting measured?
We suggest leaving yourself a few weeks grace before the wedding, to keep yourself sane and ensure the suits are done and out of the way for the rest of the five-thousand other things you'll probably have left to sort out. We suggest coming in eight weeks out from your wedding date, to leave just the right amount of time. Any more and you might have to take weight and body shape fluctuations into account.
What if L don't like the fit?
This is why we have an initial consultation with one of our skilled tailors. Here is where we work out what type of fit and look you would like and craft it for you. In the event that your garment does not come back as agreed, we will work to correct it free of charge. However should you change your mind during the process and want an alternative fit, we may alter the garment post-production but costings depend on how much work will be required. Made-to-Measure is a gradual process where client and tailor work on your pattern to craft the perfect fit through a few commissions.
